When planning for home renovations, it’s an exciting time! The prospect of everything new and working as it should is something we all look forward to. What we don’t expect is to have challenges with quality, especially when dealing with well-known brands and prestige providers.
Unfortunately, all that glitters is not gold!
Unless you’re a dab hand at DIY, it’s highly likely that you’ll have your home refurbishment carried out by experienced professionals. One of the things that a good contractor will do for you, is shield you from the challenges brought about by supplier issues.
For example, if you’re having a new kitchen fitted, instead of making a supplier’s quality issue your problem, they deal with it and get replacement parts, rather than passing the issue straight to you to handle.
As a customer, not having to deal with these types of challenges is extremely useful, but it can also be a problem if your contractor isn’t driven by a commitment to quality.
Because the flip side to this scenario is that your kitchen fitter uses faulty parts to get the job finished, rather than risking delays in getting the new parts.
What tends to happen is that these issues and imperfections are hidden until the job is signed off and your contractors have left. It’s like that you won’t notice damaged units, or realise you have a broken drawer until you come to use it in anger.
At this point, it’s left to the homeowner to chase the supplier, who will then chase the contractor (usually a 3rd party) and it’s not uncommon to have to wait a considerable time to get the problems rectified.
Don’t think for a moment that this problem is limited to the inexpensive end of the market. We know from experience that even brands perceived as premium brands, including well-known kitchen and bathroom suppliers, can also have significant quality challenges.
At Parker Home, everything we do is about quality and a seamless customer experience. Therefore, we will pick up on faults and rectify as we go, dealing with the suppliers so you don’t have to.
As you will have gathered, not all contractors are created equal!
So, if you’re considering a home renovation or refurbishment project, and you want to ensure that everything is finished to the very highest of standards, with nothing hidden or left to chance, come and talk with the team at Parker Home.